Refund & Return Policy

If you receive a damaged or faulty item, or are unsatisfied with the quality of any product, please contact Paramount Podiatry and Health Clinic within 7 days. At our discretion, we may either refund or replace the product. You must provide the original receipt in order for us to be able to provide a refund or replacement. Please note: Any faulty return of Archies Thongs is managed through the Archies company.

This refund policy does not apply to products which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.

We recommend that you return the product via Registered post and that you prepay all postage. There is always a risk of loss, theft or damage to goods during transit and therefore we advise you take out shipment registration of insurance with your postal carrier. Paramount Podiatry and Health Clinic will not be responsible for parcels lost or damaged in transit if you choose not to insure.

If you have any enquiries regarding this policy, please contact the clinic on (03) 9191 1640